Shipping & Returns

Shipping Information:

Free shipping does not apply to the Black Friday specials.

We offer free shipping on orders over $70 via USPS to the USA and Puerto Rico. Free shipping to the USA and Puerto Rico is via USPS Priority Mail in most cases, and Standard Post for large and unusually shaped items. We do not offer free shipping to Canada on orders over $70. Orders to Canada receive discounted shipping and ship USPS First Class International. Once you place your order, we will email you the shipping price within 48 hours.

Priority Mail service usually takes 2-3 business days. Standard Post can take longer than 5 days. Shipping to Canada is via First Class International in most cases. Shipping may be upgraded for an extra charge.

Thank you for all your future orders!

Because of their significant weight and awkward sizes the following applies to GroVia BioLiners and BioSoakers:

  • BioSoakers do not ship for free. Shipping will be quoted after your order is placed, or may be quoted before you place your order by emailing us at info@fluffyrump.com.
  • BioLiners may ship USPS Parcel Post.

    Because of their significant weight and awkward sizes, the following applies to Flip Disposables:

  • Flip Disposables do not ship for free. Shipping will be quoted after your order is placed, or may be quoted before you place your order by emailing us at info@fluffyrump.com.
  • Flip Disposables may ship USPS Standard Post.

    Please note these restrictions by the manufacturers of certain brands:

  • GroVia products may not be shipped outside of the USA and its territories and commonwealths.
  • bumGenius, Flip, Econobum, Cotton Babies, and Hemp Babies products may not be shipped outside of the USA and its territories and commonwealths.
  • Klean Kanteen products may not be shipped outside of the USA and its territories and commonwealths.
  • Due to much increased cost of shipping to Canada, we no longer ship Baby K'tan Carriers to Canada.

    Return Information:

    Merchandise may be returned for a full refund within 30 days of receipt. All shipping costs are the responsibility of the buyer unless the return is due to a mistake on our part. In this case, we can refund the shipping via PayPal. All returned merchandise must be new, unused and in its original packaging. In the case of a return of a complete order, refunds will be made to the original form of payment less our cost of shipping. If a partial order is returned that brings the adjusted order below $70, the customer will receive a refund less our shipping cost. If entire order is returned, a store credit will be provided less the original cost of shipping.

    Thank you for all your future orders!